Payement & Billing Policy

1. Introduction
At THE PETS NOOK, we aim to provide secure and convenient payment methods so you can shop with confidence. This Payment & Billing Policy explains the payment options we accept and how payments are handled. It should be read together with our Terms of Service, Privacy Policy, Shipping & Delivery Policy, Returns & Refund Policy, and Cookie Policy.

2. Accepted Payment Methods
We accept the following payment options:

• American Express

• Apple Pay

• Diners Club

• Discover

• Google Pay

• Maestro

• Mastercard

• Shop Pay

• UnionPay

• Visa

3. Payment Processing
All payments are processed securely through trusted third-party payment providers.
We do not store or have access to your full card details.
Payment must be completed at checkout before an order can be processed.

4. Currency and Pricing
All prices are displayed in GBP unless stated otherwise.
Prices may change without prior notice.
Any applicable taxes, shipping costs, or other charges will be shown at checkout where relevant.

5. Billing Information
You are responsible for providing accurate and complete billing information at checkout.
If billing details are incorrect, incomplete, or declined, we may be unable to process your order.
If an order cannot be processed due to a payment issue, we may contact you using the details provided.

6. Failed or Declined Payments
If a payment is declined or fails, your order may not be accepted or may be cancelled.
Any authorised payment taken for a cancelled order will be refunded in line with our Returns & Refund Policy.

7. Security
We take payment security seriously.
All payment transactions are handled by trusted third-party providers using secure systems.
We do not retain full payment card details on our systems.

8. Contact Information
THE PETS NOOK
69 Stockport Rd
Romiley, Stockport SK6 3AA
United Kingdom

Phone: +44 7456 093530
Email: contact@THEPETSNOOK.CO.UK
Website: THEPETSNOOK.CO.UK

Opening Hours: Monday to Saturday: 10:00 AM – 04:00 PM
Sunday: Closed